ARE YOU HITTING THE "Snooze Button" IN DEBT COLLECTION?Author: Puru Grover , M.B.A., LL.M., © Credit...
RESOLVING DISPUTES | CONFLICT RESOLUTION
Resolving disputes is a necessary attribute that a debt ...
TAKE OWNERSHIP FOR THE OUTCOME AND TAKE RESPONSIBILITY
The only way to do great work is to love wha...
Should you make a call or should you email?
EMAIL/TEXTING vs. PHONE CALL: WHICH IS BETTER?
E...
The POWER of the Ear that Listens and not just Hears!
LISTENING SKILLS
“Most people do not list...
Handling Objections In Debt Collection
OVERCOMING OBJECTIONS
In debt collection, mere focu...
Measuring Collection Performance
There are numerous collection measures for evaluating performan...
More Sample Dunning (Collection) Letters
The following are some more examples of Dunning ...
Sample Dunning (Collection) Letter - Final Demand Notice
After sending Letters #1 and #2, it is ...
Sample Dunning (Collection) Letter 2
This is Collection Letter #2, that follows after Letter #1....
